We’re happy to accept refunds and returns however the souvenirs must be returned within 14 days of you receiving the goods. They must also adhere to the following conditions:
- Please email us prior to let us know you are returning your seeds alongside the order number and reason for the return.
- They must be in the original breeders packs and have no visible signs of tampering.
- They must be returned 1st class recorded delivery to the physical address we provide you with in our responding email to you.
- Cheeba Beans are not responsible for paying postage on returns.
- Your refund will be refunded via the original payment.
- Refunds may take up to 7 days working days to get back to you.
- We cant be held responsible for any missing orders due to customs.
If you would like to contact regarding a refund, please email us: email@example.com